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Developing a Telemedicine Platform for a Healthcare Provider
Industry
Healthcare
Work
Telemedicine, HIPAA Compliance, User Experience Optimization
Purpose of the product
Over 12 months, our team partnered with Zocdoc, a leading healthcare network, to design and build a telemedicine platform that supports virtual consultations, patient scheduling, and real-time health data monitoring. We integrated HIPAA-compliant security measures, built a user-friendly front end for patients and doctors, and implemented robust data encryption for video calls and medical records.
By introducing automated notifications for appointments and lab results, we reduced patient no-shows by 25% and increased overall patient satisfaction.
01 / Key product information
Project Description
Over 12 months, our team of eight developers collaborated with Zocdoc to create a secure telemedicine platform.
We integrated HIPAA-compliant security measures, ensuring that all patient data was encrypted during video consultations and stored securely. The platform also included real-time health data monitoring, allowing doctors to track patient vitals during virtual visits.
We built an intuitive user interface for both patients and doctors, simplifying appointment scheduling and reducing no-shows by 25%. Automated notifications for appointments and lab results further improved patient engagement and satisfaction.
Key product information
Project results
Team
Backend Developers: 4 (Java, Spring Boot)
Frontend Developers: 2 (React, Redux)
QA Engineers: 2 (Testing, defect tracking)
Key Challenges
Ensuring HIPAA compliance across all platform features.
Building a scalable system to handle peak usage during flu season.
Training medical staff on new telemedicine workflows.
Balancing security with a seamless user experience.
Client Collaboration
Weekly sprint reviews with Zocdoc’s product and medical teams.
Joint design sessions for patient and doctor interfaces.
Shared Slack channel for real-time issue resolution.
Co-developed training materials for medical staff.
Tools & technologies
Spanning 30+ verticals and 25+ technologies, our team has designed and implemented innovative solutions to suit even the most unique needs.
01 Backend
Java (Spring Boot)
PostgreSQL
02 Frontend
React
Redux
03 DevOps
Jenkins
Docker
AWS (EC2, RDS, CloudWatch)
04 Other Services
Slack
Jira
Sentry
WebRTC (for video)
Everything You Need to Know About Our Services and Process
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